Privacy policy

Valora Group s. r. o. | www.valoragroup.sk

These policies explain how Valora Group s. r. o. processes the personal data of visitors to the website www.valoragroup.sk and of persons who contact the company through the contact form, e-mail, or other means.

1. Controller

The controller of personal data is:

Valora Group s. r. o.
Štefánikova trieda 84
949 01 Nitra
Slovak Republic
Company ID: 57 694 516
E-mail: info@valoragroup.sk
Web: www.valoragroup.sk

For questions concerning the protection of personal data, you can contact us at the e-mail or postal address stated above.

2. What personal data we may process

Depending on how you contact us or use the website, we may process in particular:

name and surname,
company name and job title, if you provide them,
e-mail address and telephone number,
the content of the message or inquiry and the data you voluntarily provide to us,
technical data related to the use of the website to the extent necessary for its secure and proper functioning.

Please do not send us special categories of personal data or other sensitive data through the contact form unless necessary.

3. Purposes and legal grounds for processing

We process personal data mainly for the following purposes:

a) Handling the contact form, inquiry, or communication

The purpose is to respond to your message, provide the requested information, and conduct related business communication. Depending on the circumstances, the legal basis is either taking steps prior to entering into a contract at the request of the data subject, or the company’s legitimate interest in properly handling business communication.

b) Conclusion and performance of a contractual relationship

If the communication leads to business cooperation, the data may be processed to the extent necessary for the preparation, conclusion, and performance of the contract.

c) Compliance with legal obligations

Niektoré údaje môžeme uchovávať alebo spracúvať, ak nám to ukladajú právne predpisy, najmä v oblasti účtovníctva, daní alebo iných zákonných povinností.

d) Protection of rights and security

To the necessary extent, we may process data to protect our rights, legal claims, the security of the website, and to prevent misuse.

4. Contact form

If you fill out the contact form on the website, we will use the data provided in the form to handle your inquiry and any follow-up communication. The mandatory fields of the form should be limited to the data necessary to handle the inquiry.

If the web form uses an external provider, or messages are stored with the hosting provider, that entity may act as a processor of personal data.

5. Retention period

We retain personal data only for the period necessary to fulfil the purpose for which it was obtained.

We retain ordinary business and contact communication for the time necessary to handle the inquiry and subsequently for a reasonable period in connection with the communication or the protection of legitimate interests. If a contractual relationship is established, we retain the data for its duration and subsequently for the periods required by applicable law or necessary for the protection of legal claims.

6. Recipients of personal data

We do not provide personal data to third parties without a legal reason. To the extent necessary, it may be accessed by our contractual providers, in particular providers of web hosting, IT support, e-mail or web services, accounting and legal services, or other providers necessary for the operation of the company.

If these providers process data on our behalf, the processing is governed by the applicable data protection rules and, where necessary, by a data processing agreement.

7. Transfer of data outside the EU/EEA

If, in operating the website or related services, we use a provider that transfers personal data outside the European Union or the European Economic Area, such a transfer will only take place under the conditions set out by the GDPR and using the appropriate safeguards.

8. Cookies

The website may use cookies and similar technologies. Details on individual cookies, their purpose, duration, and the option to grant or withdraw consent will be provided in the website’s cookie settings/cookie bar.

Essential cookies may be used without consent to the extent necessary for the website to function.

Cookies that require consent are to be activated only after consent has been given.

9. Your rights

Under the conditions set out by the GDPR, you have in particular the right to:

request access to your personal data,
request correction of inaccurate or incomplete data,
request erasure of personal data,
request restriction of processing,
object to processing based on legitimate interest,
data portability, where the legal conditions are met,
withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing prior to its withdrawal.

You can exercise your rights by contacting the company at sisakova@valoragroup.sk.

10. Right to lodge a complaint

If you believe that the processing of your personal data infringes applicable legal regulations, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

Office for Personal Data Protection of the Slovak Republic
Galvaniho 7/B
821 04 Bratislava
Slovak Republic
www.dataprotection.gov.sk

11. Automated decision-making

In the ordinary use of the presentation website and the contact form, we do not carry out automated individual decision-making, including profiling, which would have legal effects on the data subject or similarly significantly affect them.

12. Security

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. Access to the data is limited to persons and providers who need it for the relevant purpose.

13. Changes to this policy

We may update this policy as appropriate, in particular in the event of changes to the way we process data, the services used, or legal requirements. The current version will always be published at www.valoragroup.sk.

Date of last update: 24 August 2026.